Contact information
Contact Information
We’re here to help with questions about Prestige Carry products, orders, shipping, returns, and refunds.
Customer Support
Email: prestige.carrywallets@gmail.com
Website: https://prestigecarry.com/
Customer support is currently provided by email. We generally respond within 1–2 business days. Messages received on weekends or holidays will be answered as soon as possible on the next business day.
Order Questions
For faster assistance with an existing order, include:
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Your full name
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Order number
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Email address used during checkout
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A short description of your question or issue
Never send complete credit-card numbers, passwords, or other sensitive payment information by email.
Returns and Refunds
Contact us before sending back a product. Approved returns will receive instructions and the appropriate return address.
Do not send returns to the address printed on the original shipping package or directly to the manufacturer.
Please review our complete Return and Refund Policy:
https://prestigecarry.com/policies/refund-policy
Damaged or Incorrect Products
If your order arrives damaged, defective, or incorrect, email us with your order number and clear photographs of the product and packaging so we can review the issue.
Privacy and Legal Requests
For privacy, intellectual-property, or legal inquiries, email prestige.carrywallets@gmail.com and clearly identify the purpose of your request in the subject line.
Prestige Carry
Website: https://prestigecarry.com/
Email: prestige.carrywallets@gmail.com